We truly understand your disappointment, and we apologize for any frustration this situation may have caused you. Our product listing clearly stated that the 4-piece bedding set, consisting of 2 pillowcases, 1 bedding fitted/flat sheet, and 1 duvet cover, does not include any inner fillings such as pillow inserts or a duvet insert. It seems there was a misunderstanding on your part when reviewing the details. To make up for this inconvenience and show our appreciation for your business, we'd like to offer you a 5% discount coupon for your next order with us. it can be applied to any products you choose. We've also taken steps to make this information even more prominent in our product description to avoid similar misunderstandings in the future. If you have any further questions or need assistance with anything else, please don't hesitate to contact us. Thank you for your understanding and continued support.